Park the van, clear out your things, empty the tanks, and place the keys back in the lockbox. We’ll follow up within 24 hours.
We don’t do lobbies or long lines. Your van is ready when you are. Cleaned, prepped, and waiting. Paperwork? Already handled. Questions? Answered with simple, thorough video guides that walk you through the essentials, like how to use the inverter, fire up the stove, manage power, and more.
No need to check in or wait around. Just unlock the doors, get your bearings, and start driving. Because the sooner you’re on the road, the sooner the trip really begins.
Before your trip, you’ll complete a quick online check-in to confirm your details. When you arrive, use your unique code to access the keys and get going. We provide 360° photos of your van ahead of time, and if you’d like to add your own, you can upload them here.
If you have any questions before hitting the road, our team is available for a quick video chat or phone call.
When your trip wraps up, just return the van to the designated location and follow a few simple steps: empty the water tanks, clear out any trash, and make sure you’ve grabbed all your gear. You’re welcome to leave any unopened, non-perishable food behind. We’ll donate it locally.
Lock up the van, drop the keys in the box out front, and you’re all set. Our team will check everything in and send a final receipt within 24 hours. If you have questions or need a little extra time, we’re always here to help.
Access Your Adventure Hub
How Do I Check In Before Pickup?
How Do I Get The Keys?
What If I Have Questions When I Arrive?
Is There Help To Use The Van’s Features?
What Happens At Drop Off?
Do I Need To Download An App?
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