FAQs | Learn About Our USA Campervan Rentals

Frequently Asked Questions

Have Questions?

Get the low down on all things pertaining to an unforgettable campervan rental. Below you’ll find a host of answers to various questions such as our pet policy (yes, we allow dogs!) to our hours of operations.

If you have more questions, send us an email or give us a call at 877.550.5335 and one of our team members can help assist you.

What are your hours of operation?

When can I pick up my Campervan?

When can I drop off my Campervan?

Tell me about your vans

Are all the vans equipped with Bluetooth?

Do you offer one-way rentals?

What does it cost to rent a Campervan?

What is the cancellation policy?

How old do I have to be to rent a Campervan?

What is my mileage limit?

How is mileage calculated and what happens if I go over?

How do mileage packages work?

What inclusions come standard in the Campervan?

Can I rent any add-ons to my reservation? What are they?

I am ready to book. What’s next?

What is the prep fee?

How long do the butane & propane canisters last?

Are there any travel duration/destination restrictions?

Can I go to Burning Man in a Native Campervan?

What is the weight capacity of your Roof Top Tents?

How do I stay warm during winter?

Do I need an International Driver’s License?

Does my own car insurance or credit card cover me while renting the Campervan?

Am I insured for 3rd party injury or damage?

What is your roadside assistance policy?

Are the vans 4WD or AWD?

Where can I camp in my van?

When should I reserve my Campervan?

Can I take the Campervan out of state?

Do I have to use a credit card or can I use a debit card?

Do you take a damage deposit?

Can I make changes to my reservation?

What is my responsibility when renting a Campervan?

Do I need to book an RV site at a campground?

Are pets allowed?

Which vans can accommodate car/booster seats?

Are all van models available at every location?

What is the cooler capacity?

Can I come and check out a van before I rent one?

Do your vans have toilets or showers?

How long does the onboarding/drop-off process take?

What if my flight is delayed and I can’t make it on time?

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