Roadside Assistance - Native Campervans

Roadside Assistance

We got your back.

When the unexpected happens, know that we are here to help.

Vanlife fuels one’s sense of adventure. It allows you to transform, be inspired, and write your own story.  However, like any adventure, the unexpected can and will happen. Whether it’s a dashboard light that turns on, you get a flat tire, or even lock yourself out of the van.

We take pride in ensuring that each van is meticulously prepared and maintained for your journey . Each rental comes with our Basic Roadside Assistance Plan. Details of what’s included and what’s not included in the plan are laid out below.

Please note that driving the van on any off-road areas, closed roads, or unpaved surfaces voids our roadside assistance policy.

HOW TO UTILIZE OUR ROADSIDE ASSISTANCE SERVICE

To reach our roadside assistance team during your trip, please text us at 877-550-5335. Include your name, the van’s name, and a detailed message of the issue. A member of our team will respond to you as soon as possible to get the issue resolved.

Common Roadside Questions


What’s covered?


What’s not covered?


What happens if I have a flat tire?


What happens if I lock the keys in the van?


What occurs if a rock hits and cracks the windshield?


What happens if I’m in an accident and need help?


What if the check engine light comes on?


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