We got your back.
When the unexpected happens, know that we are here to help.
Vanlife fuels one’s sense of adventure. It allows you to transform, be inspired, and write your own story. However, like any adventure, the unexpected can and will happen. Whether it’s a dashboard light that turns on, you get a flat tire or even experience an issue with an internal campervan function.
We take pride in ensuring that each van is meticulously prepared and maintained for your journey. Each rental comes with our Roadside Assistance Protection. Details of what’s included, what’s not included, and how to access Roadside Assistance are laid out below.
*Please note that driving the van on any off-road areas, closed roads, or unpaved surfaces violates the terms of our roadside assistance policy and in such circumstance you may be charged for any assistance or recovery of the van.
Emergency V.S. Non-Emergency
How to Access Roadside Assistance?
Common Roadside Questions
Is there a charge for Roadside Services?
What Happens in the event of an Accident?
What happens if the check engine light comes on?
What happens in the event of a flat tire?
What occurs if a rock hits and cracks the windshield?
What happens if I lock the keys in the van?
What happens if I don’t have cell service?
What happens if the issue wasn’t our fault?